What We Collect and Why We Collect It
When you open an account, we collect the details you submit — your name, contact information, and the wallet identifiers associated with payment methods such as bKash, Nagad or Rocket. This information is used to verify your identity, process deposits and withdrawals, and keep your account
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secure. We also collect device and session data automatically when you access the platform on mobile or desktop. This includes your IP address, browser type and the pages you visit. We use this data to maintain platform stability and to detect unusual account activity. We do
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not sell, rent or share your personal information with third parties for marketing purposes. Data may be shared with payment processors — for example, the services behind bKash, Nagad and Rocket transactions — strictly to complete a transaction you have initiated. We may also share data
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where we are required to do so under applicable law in your eligible region. Retention periods depend on the nature of the data: account information is held while your account remains active and for a period after closure as required by applicable rules. Payment transaction records
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tied to Nagad or Rocket transfers are kept for the period required under financial compliance obligations. If you have questions about what we hold, see the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.